Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of services provided by Sonic Blue Consulting Ltd, registered in England and Wales (Company No. 16405642, VAT No. 492 5652 61), with a registered address at The Old Dairy, 1 Whitebushes, Redhill, Surrey, RH1 5LN.

By commissioning our services, you agree to be bound by these Terms.

2. Services Offered

We offer the following services:

  • Web Design & Management: including branding, content creation, SEO optimisation, and platform maintenance.

  • Startup Consulting & Fractional Support: including strategic advisory, operational support, and project-based consulting.

3. Fees and Payment

  • Fees for services will be outlined in a separate proposal, quote, or engagement agreement provided to the client before work begins.

    • All invoices are payable within 7 days, unless otherwise agreed in writing.

    • For ongoing services (e.g. web management or consulting retainers), invoices are typically issued monthly in advance.

    • We reserve the right to pause or withhold services in the event of late payment.

    All fees are exclusive of VAT unless otherwise stated.

4. Cancellations and Termination

  • Web management services may be cancelled with 30 days’ notice following the 9-month minimum commitment.

  • Consulting engagements may be terminated with 30 days' written notice, unless a fixed term or deliverables agreement is in place.

5. Intellectual Property

  • You retain ownership of your content, branding, and data.

  • We retain the right to display non-confidential work as part of our portfolio, unless otherwise agreed in writing.

6. Confidentiality

We respect client confidentiality. All information shared will be treated as confidential and not disclosed to third parties without consent, unless legally required.

7. Liability

We aim to provide accurate, effective support and services. However, we shall not be liable for indirect losses, delays, or issues arising from third-party platforms (e.g., Squarespace, Acuity, payment processors).

8. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including strikes, technical failures, natural disasters, or legal restrictions.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

10. Contact

If you have any questions about these Terms, please contact:
hello@sonicblue.studio
Sonic Blue Consulting Ltd, The Old Dairy, 1 Whitebushes, Redhill, Surrey, RH1 5LN